Convivio Mug
Convivio Mug
Free shipping for orders over $250
MATCH Replacement Program
Overview
Overview
Our Convivio mug enhances your coffee experience, whether it’s a first-thing-in-the-morning ritual, a spiked nip with dessert after a meal, or (we’re not judging) day-long fueling. Together with our signature hallmarked pewter base, subtle design details of the ceramic like the raised stripe and thumb rest on the handle, and the flared lip, combine to create elegant ergonomics that set this style of mug apart.
Replacement Program
Replacement Program
Because accidents happen, MATCH has an economical replacement program for your stemware, barware and dinnerware.
If you break a piece of your MATCH crystal & pewter barware, wine glass or beer glass, or pewter trimmed ceramic, we offer a discounted replacement program. Contact mail@match1995.com, and give us the item number of your broken item (this number can be found on every product detail page under the product name). MATCH will confirm the discounted replacement cost with you. After you approve the replacement cost, match will send you the Return Authorization (RA) form needed to ship the broken item back to us.
Please Note: the MATCH warehouse will refuse any package returned without an RA. Follow the return instructions on the form.
Once MATCH receives your returned broken item, we will send a new replacement of the same item at a discounted price.
Shipping + Returns
Shipping + Returns
standard shipping for the continental u.s.
Purchase amount | Cost |
---|---|
$0 – $249 | $15.95 |
$250 or more | FREE |
expedited shipping rates for the continental u.s.
Purchase amount | Next Day | 2nd day | 3rd day |
---|---|---|---|
$0 – $99 | $70 | $45 | $35 |
$100 – $999 | $95 | $75 | $60 |
$1,000 – $1,999 | $150 | $110 | $95 |
$2,000 – $3,999 | $275 | $180 | $165 |
$4,000 or more | $500 | $275 | $225 |
See our complete return policy.
Care Instructions
Care Instructions
We recommend cleaning using a liquid dishwasher soap, on the lowest heat setting, for both the washing and drying cycles. Please allow your dinnerware to cool before handling. MATCH ceramic mugs should only be washed by hand.
Please note: If you have hard water (water with a high mineral content) we do not recommend using a dishwasher, as elements in the water may cause tarnishing or pitting of your pewter.
Please do not wash MATCH pewter in the extreme temperatures of a commercial dishwasher.
When washing your dinnerware by hand, please do not pre-soak in hot water.